Terms of service
The terms for using Seallo Connect with your Shopify store.
Last updated: 2026-11-06
The service
Seallo Connect imports eligible cash-on-delivery orders from your Shopify store into your Seallo workspace. By installing or using the app you agree to these terms and to the privacy policy.
Your account and authority
You must be authorised to install apps on the Shopify store and to connect it to the Seallo workspace you choose. A store can be linked to one workspace at a time. Keep your connection codes private. They are single-use and expire.
Subscription and billing
Seallo Connect is offered through Shopify-managed paid plans, with a trial period on paid plans. Billing, plan changes and cancellation are handled by Shopify under its terms. Each plan includes a number of imported orders per billing cycle. When it is reached, importing pauses until the next cycle or until you upgrade. Orders already imported are preserved.
Your responsibilities
- Use the service lawfully and only for your own store's orders.
- Inform your buyers how their data is used, and handle their data lawfully, including confirmation calls and deliveries.
- Review imported orders. You remain responsible for confirming, shipping and fulfilling them.
Availability
We work to keep imports reliable, with webhooks and a catch-up sync, but we cannot guarantee uninterrupted service. Shopify or carrier outages may delay imports. Check the connection status in the app and in Seallo.
Ending the service
You can disconnect or uninstall at any time. We may suspend a connection that breaks these terms or puts the platform at risk. Imported orders remain in your workspace, subject to the privacy policy.
Liability
The service is provided as is, to the extent allowed by law. We are not liable for indirect losses, such as lost sales, or for delays or failures caused by Shopify, carriers or other third parties.
Changes
We may update these terms. The date at the top shows the latest version. Continued use after a change means you accept it.
Contact
For support, privacy questions or data requests, contact the Seallo team through your Seallo workspace.